Long White Cloud Books

Shipping & Returns

Shipping Policy

Thank you for purchasing from our website! Below are our shipping terms and conditions:

Domestic Shipping (UK)

International Shipping (Europe/New Zealand/Australia and rest of the world)

Orders to New Zealand/Australia are shipped via international standard delivery.
Estimated delivery time: 6-10 working days from dispatch.
Shipping costs are calculated at checkout based on location and order size.

Additional Information

All shipments are the size of a large letter.
If you purchase more than one book the shipment size, weight and cost will vary.
Please ensure all shipping information is accurate when placing your order to avoid delays.
We are not responsible for delays caused by customs or postal services.

Amazon Purchases
If you purchased through Amazon, please refer to their shipping policies and terms for delivery estimates.

For any questions regarding shipping, feel free to contact us.

Return & Exchange Policy

Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please review our refund policy below:

Books Purchased from Our Website

All sales are final. We do not offer refunds on books purchased through our website.
If you receive a damaged or defective item, please contact us within 14 days of receiving your order. We will assess the situation and may offer a replacement or exchange at our discretion.

Books Purchased from Amazon

If you purchased your book through Amazon, please refer to their refund policy for guidance on returns and refunds.

Contact Us
If you have any questions or concerns regarding your order, please reach out to us, and we will be happy to assist you.

Thank you for your understanding!

Shipping Policy